GoBiochar LLC – Privacy Policy
(Updated November 2025)
Effective Date: November 15, 2025
Company: GoBiochar LLC (“GoBiochar,” “we,” “us,” “our”)
Website: GoBiochar.com and related subdomains
GoBiochar LLC is a U.S.-based company. We understand how important privacy is to our community. We are committed to protecting your privacy and ensuring that your personal information is handled in a reasonable and responsible way. This Privacy Policy explains how we collect, use, and safeguard your personal information through our website, forms, digital products, membership portals, and any services we offer. It applies to all visitors, customers, partners, and users within the United States.
Information We Collect
Information You Provide Directly
Collected through website forms, checkout pages, consulting requests, CRM intake, newsletters, events, and membership sign-ups. This may include:
• Name
• Email address
• Phone number
• Business or organization name
• Physical or mailing address
• Website URL
• Account login information
• Payment information (processed securely by third-party providers)
• Project details, biochar needs, or consulting information you voluntarily share
• Files or data you upload to our forms
Automatically Collected Information
Collected through cookies, analytics tools, and server logs:
• IP address
• Device type and operating system
• Browser type
• Use patterns on the site
• Time and date of visits
• Region-level location data
• Analytics from Google Analytics or similar tools
Information from Third Parties
Information may come from:
• Payment processors
• Referral partners
• Social media platforms
• Email marketing tools
• CRM or communication systems connected through Google Workspace or similar platforms
How We Use Your Information
We use the data we collect to:
• Provide services, consulting, and customer support
• Process orders and payments
• Create and manage accounts
• Respond to inquiries
• Send newsletters and communications
• Improve website functionality and security
• Conduct analytics and understand user behavior
• Manage partnerships and business development
• Run advertising and remarketing campaigns
• Comply with legal obligations
We do not sell personal data. Aggregated, non-identifiable information may be used for research or reporting.
Legal Basis for Processing
For states with privacy laws such as California, Colorado, Virginia, Connecticut, and Utah, data may be processed under:
• Consent
• Contractual necessity
• Legitimate business interests
• Legal obligations
How We Share Information
We may share personal information with:
• Payment processing services
• Email marketing providers
• Website and hosting providers
• CRM tools
• Analytics services
• Event registration platforms
• Contracted partners working on our behalf
• Law enforcement or regulatory bodies when required
We do not sell or rent personal information.
Cookies and Tracking Technologies
We use cookies and similar tracking methods for:
• Site functionality
• Remembering login sessions
• Analytics and traffic understanding
• Advertising and remarketing
• Conversion tracking
Users may adjust cookie preferences or opt out through browser settings or Google’s opt-out tools.
Your Privacy Rights
Depending on your state of residence, you may have the right to:
• Access information collected about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of targeted advertising
• Opt out of profiling
• Request a portable copy of your information
• Opt out of data sale or sharing (GoBiochar does not sell data)
To submit a request, email privacy@gobiochar.com.
We will respond within the time required by law.
Children’s Privacy
We do not knowingly collect information from children under 13. If such data is discovered, it will be deleted promptly.
Data Security
We maintain reasonable administrative, technical, and physical safeguards, including:
• SSL encryption
• Secure hosting
• Access restrictions for sensitive systems
• Vendor compliance with data-protection requirements
Data Retention
We retain personal information only as long as necessary for business purposes, legal obligations, active relationships, or analytics. When no longer needed, data is securely deleted.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for privacy practices of these third-party sites, and you should review their privacy policies to understand how they collect and handle your personal information.
Limitation of Liability
This site is provided on an “as is” and “as available” basis. We make no warranties, either expressed or implied, as to the operation of the site or the content contained therein.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
Please review this Privacy Policy periodically to stay informed about how we are protecting and using your personal information.
GoBiochar is committed to safeguarding your privacy. Thank you for visiting.
We appreciate your trust. The future is in our hands!
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us here:
GoBiochar LLC
Email: sales+privacy@gobiochar.com
Website: GoBiochar.com
Mailing Address: 1529 Indian Hills Drive, SLC UT 84108
